What is a pre-order?
It's a way to reserve our hottest new eco friendly products before their initial release.
When will my pre-order be shipped?
The pre-ordered item will be shipped within 2 business days. However, unexpected things may come around and cause some delay.
But do not worry, we will give you a notification if this happens.
When will I be charged?
Your credit/debit card will be charged in advance.
If you are using Paypal, your payment will be collected in advance.
But do not worry, either way, your money is fully refunded before it gets shipped.
Can I cancel my pre-order?
Yes, you can cancel your pre-order before it gets shipped.
You are also covered by our 30 days exchange policy after you receive the product. However, you need to pay the shipping cost.