Our quality control is very strict, but something may got in a way and cause some crack.
Therefore to make your mind ease, all our eco friendly products are covered by one year warranty from the day they were bought, when they are used under normal conditions and for the purpose intended. Please try not to over stuff our products, although it is a high-quality products, they can still stretch out of shape when pressured for long period of time.
This warranty only covers faults in materials and workmanship and doesn't apply if damage is caused by unreasonable use or neglect, normal wear and tear, or if you change your mind. In order to make a warranty claim, you need to have purchased our product from our website and you must provide proof of purchase.
Please click below to make a claim and contact us! We will be happy to assist you.